I Manish Prasad moved my entire family (grandparents and parents) from Kathmandu, Nepal to Gurgaon, India on 19th Dec. 2018, after having lived in the country for 30 yrs. I am very grateful to Rawat sir and his ShiftingWale.Com team for their assistance and quality service in helping me pack and move my household goods. I will their service into stages for clarity, Pre-sales and Follow up: My Relationship Manager was Ms. Asha and she did a fabulous job of following up with information and for payments, striking the perfect balance between being effective but not being pushy. I have to thank her for taking my calls 100 % of the time, even when she was on vacation. She made sure that all my questions were answered either by her or Rawat sir. Her work ethic and commitment deserve laurels and I hope the company treats her well. If it were not for Asha, I would not have engaged ShiftingWale.Com, Period. Packing and Loading: ShiftingWale team (Santosh and Rahul) showed up a day before the D-day for loading with packing material, etc. This was reassuring because the entire plan was based on the household items being dispatched on 18th. To have the team show up one day in advance added a huge degree of certainty to the execution. I have seen ShiftingWale team as partners across this journey, thanks to the relationship built by Ms. Asha, and Santos and Rahul did not disappoint either. Rahul made sure that all the critical items were wrapped and packed by him first hand. He also made sure that my mummy did not have to leave things behind, and made her quite happy by making sure that even the smallest thing she valued was packed. We did have a few jitters during the loading, but I am certain it had more to with the Nepalese counterparts than with ShiftingWale. Even under the circumstances, both Rahul and Santosh stayed back and left only after the entire stuff was loaded. The stacking on the truck was done by these two as well, and I could tell that they were taking care that the placement of cartons was designed as per the delicacy of items in them. Rahul dedication was commendable and he made sure in reassuring that my prized possessions were in good hands. Delivery and Unloading: The delivery was immediate despite the challenges faced by the ShiftingWale.Com team at the border. I received the goods on 23rd December (exactly 4 days after they left Kathmandu on 19th), as promised/ expected. Once the truck was parked, the unloading and unwrapping was done by the crew. This part has the least amount of effort but it is also like harvest in many ways. There is a sense of joy associated with unwrapping simple old relics that you have grown up with and find them unscathed, undamaged and unscarred. I must say that the team made me happy with the work. I thoroughly enjoyed their partnership in helping me move, and will definitely engage them in future for any shifting/ packing/ moving needs. I would also recommend their services to those looking for packer/ mover services, THANKS TO TEAM SHIFTINGWALE...